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Revision as of 12:01, 12 December 2013 by Rndstr (Talk | contribs) (Stuck on Waiting for Backup: shorten title)

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CrashPlan is a backup program that backs up data to remote servers, other computers, or hard drives. Backing up to the cloud servers requires a monthly subscription.


Install crashplanAUR from the AUR. There is also crashplan-proAUR and crashplan-pro-eAUR available which are the paid enterprise packages.

Basic Usage

CrashPlan can be entirely configured through its graphical user interface. You can access it by:

$ CrashPlanDesktop

Once configured you can control the CrashPlan service as follows:

# systemctl {enable,disable,restart,stop} crashplan.service


Ignoring invalid environment 'export LC_ALL=en_US.utf8'

Should your journal logs show this locale error, add the following line to your ~/.bash_profile:

export LC_ALL=en_US.UTF-8

Waiting for connection

On some systems it can happen that CrashPlan does not wait until an internet connection is established. If using NetworkManager, you can install networkmanager-dispatcher-crashplan-systemdAUR which will automatically restart the CrashPlan service once a connection is successfully established.

Waiting for Backup

If the backup is stuck on «Waiting for Backup» even after you engage it manually, it might be that CrashPlan cannot access the tempdir or it is mounted as noexec. It uses the default Java tmp dir which is normally /tmp. You can either remove the noexec mount option (not recommended) or change the tmpdir CrashPlan is using.

To change the tmpdir CrashPlan uses, open /opt/crashplan/bin/run.conf and insert to SRV_JAVA_OPTS, for example:

SRV_JAVA_OPTS=" -Dfile.encoding=UTF-8 …

Make sure to create the new tmpdir and verify CrashPlan's user has access to it.

$ mdir /var/tmp/crashplan

Restart CrashPlan

$ systemctl restart crashplan

See also