Talk:Dell XPS 13 (9360)

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Revision as of 14:15, 20 December 2016 by Kaueraal (talk | contribs) (bug report about broken hdmi adapter)
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Section Wireless

This is just the data output by iw (or the ath10k driver being wrong). I have no problems downloading or uploading files over WLAN with a sustained speeds of several MByte/s (Ubuntu and Arch) while iw dev wlp58s0 link reports 1 or 6 Mbits/s

Lachi (talk) 18:39, 29 October 2016 (UTC)

- Thanks for the information. I directly switched the wlan card my XPS13 had to an Intel 8265 chip, which runs very nice with Linux. This was planed from the beginning, so i didn't check the 1 MByte/s iw gave me further. Feel free to add that.

ColdBug (talk) 18:42, 29 October 2016 (UTC)

- This is strange, my wireless connection isn't stable, and there seems to be a firmware file missing for ath10k. Are you sure it's properly included in the kernel?

   ~ ➤ dmesg | grep ath10k                                                                                                        
   [    1.617988] ath10k_pci 0000:3a:00.0: enabling device (0000 -> 0002)
   [    1.620576] ath10k_pci 0000:3a:00.0: pci irq msi oper_irq_mode 2 irq_mode 0 reset_mode 0
   [    1.634702] Modules linked in: vfat fat snd_hda_intel(+) evdev snd_hda_codec input_leds led_class pcspkr mac_hid snd_hda_core snd_hwdep snd_pcm snd_timer snd ath10k_pci(+) soundcore i2c_i801(+) i2c_smbus ath10k_core ath mac80211 i915(+) cfg80211 rtsx_pci_ms memstick mei_me mei shpchp idma64 drm_kms_helper intel_lpss_pci drm intel_gtt intel_pch_thermal syscopyarea sysfillrect sysimgblt fb_sys_fops i2c_algo_bit processor_thermal_device intel_soc_dts_iosf thermal i2c_hid wmi hid battery hci_uart intel_vbtn btbcm soc_button_array btqca btintel int3400_thermal bluetooth acpi_thermal_rel rfkill video intel_lpss_acpi intel_lpss int3403_thermal int340x_thermal_zone intel_hid sparse_keymap fjes acpi_pad ac button acpi_als kfifo_buf industrialio tpm_tis(+) tpm_tis_core tpm sch_fq_codel ip_tables x_tables ext4
   [    1.889432] ath10k_pci 0000:3a:00.0: Direct firmware load for ath10k/pre-cal-pci-0000:3a:00.0.bin failed with error -2
   [    1.889456] ath10k_pci 0000:3a:00.0: Direct firmware load for ath10k/cal-pci-0000:3a:00.0.bin failed with error -2
   [    1.889665] ath10k_pci 0000:3a:00.0: Direct firmware load for ath10k/QCA6174/hw3.0/firmware-5.bin failed with error -2
   [    1.889670] ath10k_pci 0000:3a:00.0: could not fetch firmware file 'ath10k/QCA6174/hw3.0/firmware-5.bin': -2
   [    1.890787] ath10k_pci 0000:3a:00.0: qca6174 hw3.2 target 0x05030000 chip_id 0x00340aff sub 1a56:1535
   [    1.890790] ath10k_pci 0000:3a:00.0: kconfig debug 0 debugfs 1 tracing 0 dfs 0 testmode 0
   [    1.892271] ath10k_pci 0000:3a:00.0: firmware ver WLAN.RM.2.0-00180-QCARMSWPZ-1 api 4 features wowlan,ignore-otp,no-4addr-pad crc32 75dee6c5
   [    1.955414] ath10k_pci 0000:3a:00.0: board_file api 2 bmi_id N/A crc32 6fc88fe7
   [    4.078443] ath10k_pci 0000:3a:00.0: htt-ver 3.26 wmi-op 4 htt-op 3 cal otp max-sta 32 raw 0 hwcrypto 1
   ~ ➤

--Fandekasp (talk) 01:59, 17 November 2016 (UTC)


Initially works out of the box but sometimes dies after resume from suspend. Anyone else getting this?

Zorael (talk) 02:12, 31 October 2016 (UTC)

Hey there, it's the same for me! I don't use it anyway so I just made a fast check and could not find a solution. Can't see something irregual in dmesg or journactl, so it could be a prolem with libinput...

Update: When starting Arch I can see the ELAN Touchscreen in "libinput-list-devices" and also in xinput list as a virtual device. After suspend its gone from both...

ColdBug (talk) 08:15, 31 October 2016 (UTC)

Found a answer to that problem on and added it to the wiki.

ColdBug (talk) 09:23, 31 October 2016 (UTC)

External Monitors

Having trouble with an external monitor using a DisplayPort <-> USB-C cable. Anyone else seeing this? Monitor is detected fine by XPS, but no signal being sent by the XPS to the monitor.

I think you will need an active adapter to use that. I tried it with an combi adapter i bought from cable matters and could connect it via vga or hdmi withou any problem. Because i wanted to have a 4k display and 60 Hz i now bought an plugable thunderbolt to 2 times Display Port Adapter and will tell you how it works once i got it.

ColdBug (talk) 18:10, 1 November 2016 (UTC)

I have a similar problem using the official Dell adapter when going from USB-C to HDMI. Interestingly it works if I use 1280x800 or anything lower as the resolution but for anything above that I don’t get any output. The supported resolutions seem to be recognized correctly by xrandr.

cocreature (talk) 18:45, 1 November 2016 (UTC)

There is an open bug report for this issue. Unfortunatly it's unfixed for quite some time.

Kaueraal (talk) 14:13, 20 December 2016 (UTC)


Getting a lot of dmesg errors regarding some failure on pipe A

   [ 1832.400184] [drm:intel_pipe_update_end [i915]] *ERROR* Atomic update failure on pipe A (start=109958 end=109959) time 277 us, min 1788, max 1799, scanline start 1772, end 1803
   [ 1892.651578] [drm:intel_pipe_update_end [i915]] *ERROR* Atomic update failure on pipe A (start=113567 end=113568) time 379 us, min 1788, max 1799, scanline start 1773, end 1816
   [ 1907.727072] [drm:intel_pipe_update_end [i915]] *ERROR* Atomic update failure on pipe A (start=114470 end=114471) time 373 us, min 1788, max 1799, scanline start 1786, end 1828

Following this link, I've verified that I was correctly running the microcodes (although no microcode is added)

   $ sudo bsdtar -Oxf /boot/intel-ucode.img | iucode_tool -tb -lS -                                                      
   iucode_tool: system has processor(s) with signature 0x000806e9
   microcode bundle 1: (stdin)
   selected microcodes:

I tried to add i915.enable_psr=0 to my boot entry without success

   title Arch Linux
   linux /vmlinuz-linux
   initrd /intel-ucode.img
   initrd /initramfs-linux.img
   options root=/dev/disk/by-label/ARCH_ROOT rw i915.enable_psr=0
   timeout 4
   editor 0

And I could confirm that while running `sudo intel_gpu_top` in a shell, no new error was thrown in dmesg.

Hasn't this happened to you guys?

--Fandekasp (talk) 02:29, 17 November 2016 (UTC)

GPU hang kernel error

There seems a problem in the driver (4.8.7-nvme):

Nov 27 16:01:51 horizon kernel: [drm] GPU HANG: ecode 9:0:0x87d6fffe, in Xorg [522], reason: Hang on render ring, action: reset
Nov 27 16:01:51 horizon kernel: [drm] GPU hangs can indicate a bug anywhere in the entire gfx stack, including userspace.
Nov 27 16:01:51 horizon kernel: [drm] Please file a _new_ bug report on against DRI -> DRM/Intel
Nov 27 16:01:51 horizon kernel: [drm] drm/i915 developers can then reassign to the right component if it's not a kernel issue.
Nov 27 16:01:51 horizon kernel: [drm] The gpu crash dump is required to analyze gpu hangs, so please always attach it.
Nov 27 16:01:51 horizon kernel: [drm] GPU crash dump saved to /sys/class/drm/card0/error
Nov 27 16:01:51 horizon kernel: drm/i915: Resetting chip after gpu hang
Nov 27 16:01:51 horizon kernel: [drm] GuC firmware load skipped
Nov 27 16:01:53 horizon kernel: [drm] RC6 on

This problem leads to a computer freeze (mouse, everything) for a few seconds and then things move on normally again.

... to be investigated. I'll post updates and put the bug link here, once I get around to it. 14:59, 1 December 2016‎ Tormen